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Privacy Policy

Welcome to https://www.healthyfamiliesabq.com/ (“Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This Privacy Policy describes how Healthy Families of Albuquerque, LLC (“Company,” “we,” “us,” or “our”) collects, uses, and protects information from users who visit our Site (“Visitors”) and those who register or transact business through the Site (“Authorized Customers”).

Personally Identifiable Information

“Personally Identifiable Information” (PII) refers to any information that identifies or can be used to identify, contact, or locate an individual, including but not limited to:

  • Name

  • Address

  • Phone number

  • Email address

  • Financial information

  • Social Security number

  • Credit card information

Information collected anonymously or demographic information not linked to an individual is not considered PII.

Information We Collect

We may collect basic profile information from Visitors.

From Authorized Customers, we may collect:

  • Name

  • Email address

  • Phone number

  • Other information necessary to provide our services

How We Use Personally Identifiable Information

We may use PII to:

  • Customize and improve the Site

  • Provide services and respond to inquiries

  • Fulfill requests or transactions

  • Communicate about services, updates, or relevant opportunities

  • Respond to customer support requests

We may contact users in response to specific inquiries or to provide requested information.

Storage and Security of Information

Personally Identifiable Information is securely stored and accessible only to authorized personnel.

We use commercially reasonable security measures, including encryption where appropriate, to protect sensitive data transmitted online. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Cookies are small data files stored on your device. We use cookies to:

  • Understand visitor preferences

  • Improve user experience

  • Enhance security

  • Automatically log out inactive users

You may set your browser to refuse cookies; however, some features of the Site may not function properly without them.

Service Provider Cookies

Third-party service providers may also use cookies to assist us in operating the Site and delivering services. These providers are contractually obligated to protect your information.

Log Information

We may collect log data such as:

  • IP address

  • Internet Service Provider (ISP)

  • Browser type and version

  • Pages visited

  • Date and time of visit

This information is used to analyze trends, administer the Site, and gather demographic data.

Third-Party Access to Information

We may share limited PII with trusted service providers or partners when necessary to deliver services. These parties may not use personal information for marketing or purposes beyond those authorized by us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Your Choices

You may opt out of receiving communications by:

SMS Communications

We may offer the option to receive SMS (text message) communications.

SMS Consent

By providing your mobile number and opting in, you consent to receive SMS messages related to:

  • Services

  • Promotions

  • Account updates

  • Customer support

Consent is voluntary and not a condition of purchase.

Use of SMS Information

Your phone number will only be used for the purposes disclosed at the time of opt-in. Message frequency may vary. Message and data rates may apply.

Your SMS consent and phone number will not be shared, sold, rented, or disclosed to third parties for marketing purposes.

Opt-Out and Assistance

To stop receiving messages, reply:

STOP or UNSUBSCRIBE

You may receive a final confirmation message.
For assistance, reply HELP or contact us at Mgmt@HealthyFamiliesABQ.com.

Access, Correction, and Deletion

Visitors and Authorized Customers may request to:

  • Access their personal information

  • Correct inaccuracies

  • Delete or deactivate their information

Requests can be made by contacting us at Mgmt@HealthyFamiliesABQ.com.

Please note that certain residual information may remain in backups.

Your Rights

Depending on applicable law, you may have the right to:

  1. Access your data

  2. Correct inaccurate data

  3. Request deletion

  4. Restrict processing

  5. Object to processing

  6. Data portability

  7. File a complaint with a supervisory authority

  8. Withdraw consent

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that such information has been collected, we will delete it promptly.

Legal Compliance

We may disclose Personally Identifiable Information when required to:

  • Comply with applicable laws

  • Respond to court orders or subpoenas

  • Protect the safety and rights of users

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page. Continued use of the Site constitutes acceptance of any changes.

External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage users to review their privacy policies.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Mgmt@HealthyFamiliesABQ.com

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